Manage customer users

Site Managers can create User accounts and give them access to their own sites.

Who can use this page? Site Managers. The Users page is not available to User accounts.

Create a user

1. Open Users and choose Add user.
2. Enter the username, email, display name, and initial password requested by the form.
3. Create a User account and assign the appropriate sites.
4. Choose Read, Write, or Manage for each site.
5. Save and share login details through a private channel. Ask the user to change their initial password and enable two-factor authentication in Account.

You can manage only the customer accounts you own and grant access to sites you control. Contact NitHost support for changes to your own account role or plan.

Assign sites

• From Users, edit the user's site assignments.
• From a site, open Site Actions → Assign Users.

Choose the minimum access needed. A user who uploads files may need Write; someone who starts Node apps or edits environment variables needs Manage. See Roles and permissions.

Activate or deactivate

Deactivation prevents login without deleting the account's history. Reactivate the account when access should resume.

Related

• Roles and permissions
• Your account
• Plans and usage